Absolutely not. I’d never go back, buy again, or use them again.total experiences
replied on google
Most reported issues
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Experiences
Management staff demonstrated poor customer service skills.
Customer experienced discriminatory behavior and hostility from staff and security.
The fresh food and butcher sections are dirty and disorganized.
The store had poor cleanliness and low quality produce.
The meat purchased from the store was rotten and contaminated.
Cashier was rude and shortchanged the customer during a transaction.
Manager refused to honor the displayed price for a flan.
Long wait time for food order due to slow staff.
Business reply on Google
Ron Valverde, thank you for your feedback. We would like to obtain additional details about your visit. If you're willing, please contact us at 562-616-8800.
The meat department has an unpleasant odor and requires better cleaning.
Rude staff and long wait times due to insufficient open registers.
Rude staff and poor customer service in the hot food area.
Unsanitary handling of bakery items and poor customer service during checkout.
Business reply on Google
Good morning, Maria - I'm Lilia of El Super. Thanks for sharing your comments. If possible, I'd like the opportunity to talk with you, please. Do feel free to contact me at 562.616.8810. Have a good week.
Long wait time in bakery due to understaffing.
The bakery items sold were not fresh.
Business reply on Google
Good afternoon Tomas - I'm Lilia, community relations manager for Bodega Latina/El Super. Thank you for your comments regarding your in-store experience. If possible, I'd like the opportunity to chat with you a bit more. I can be reached at 562.616.8810 - thank you, Lilia
Unattended meat department and unfriendly staff members.
Produce was old, items were missing, and prices were high.
Cashier argued over sale terms and displayed unprofessional behavior.
Rosca de Reyes sold without traditional baby figurines inside
insufficient number of open checkout lines causing long wait times
Credit card terminals fail to display authorization totals during checkout.