Really bad. I’d tell people to avoid it.total experiences
replied on google
Most reported issues
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Experiences
Confirmed truck reservation was not honored upon arrival at the location.
Business reply on Google
Hi Maika, we would like to know more about your experience so we can help. Please visit www.enterprise.com/en/help/contact.html to contact us. Please be ready to provide the rental location, reservation number and your contact information. Thank you. – Lisa
poor vehicle maintenance and unclear rental charges
Business reply on Google
Thank you for your review, Kota. Please be assured it is never our intent to inconvenience our customers, as we strive to provide the best possible services. We'd like to pass your information along to someone who can best address your concern. Please visit www.enterprise.com/en/help/contact.html to contact us. Please be ready to provide your contact information, rental information and the details. Thank you. – Heather
The business location is not answering incoming phone calls.
Business reply on Google
William, I would be happy to look into this for you. Please email [email protected] with your contact information, your reservation or rental agreement number and more details of your rental. Thanks. - Isabella
Rental policy requires returning the truck to the original pickup location.
Business reply on Google
Thanks for your comments, Christine. If there is anything I can do to help, please email [email protected] with your contact information, reservation or rental agreement numbers and the details of your experience. Thank you. -KB
Difficulty returning rental vehicle with exact fuel level
Business reply on Google
Thanks for your comments, Cameron. If there is anything I can do to help, please email [email protected] with your contact information, reservation or rental agreement numbers and the details above. - HH