Absolutely not. I’d never go back, buy again, or use them again.total experiences
replied on google
Most reported issues
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Experiences
The rental prices are considered too expensive by the customer.
Business reply on Google
Thanks for your review, Rusty. Please use this link: www.enterprise.com/en/help/contact.html, to send us further comments, concerns or suggestions. We will be happy to assist you. Thank you. – Christina
Purchased used truck with pre-existing internal engine damage
Business reply on Google
Hello. We would like to look into this further but need some more information. Please visit www.enterprise.com/en/help/contact.html to contact us. Please be ready to provide your contact information, your reservation or rental agreement number and the details of your experience. Many thanks, -Natalie
Representative provided dishonest damage estimates based on photos.
Business reply on Google
Sonqueia, we would like to look into this further. Please email [email protected] with your contact information, your reservation or rental agreement number and all the details of your experience. Thanks. Chris M
Truck broke down twice with significant delays in roadside assistance response
Staff provided incorrect mileage cost information and failed to explain vehicle features.
Business reply on Google
Chris Lattanzio, we would like to look into this further. Please email with your contact information, your reservation or rental agreement number and all the details of your experience. Thanks. Chris M
The business failed to honor a confirmed truck rental reservation.
Business reply on Google
Ms. Hamilton, we would like to look into this further. Please email [email protected] with your contact information, your reservation number and all the details of your experience. Thanks. -Chris R.
The business makes false promises and performs unauthorized credit card charges.
Rental truck had mechanical issues and poor customer service follow up