total experiences
replied on google
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Facility flooding caused water damage and mold to stored personal property.
Business reply on Google
We sincerely apologize for the water damage, mold, and lack of communication regarding the flood, Caroline. We completely understand how heartbreaking it is to have your record collection, bookshelf, and books ruined, especially in a unit you trusted to be climate-controlled. Please reach out to us directly at 888-786-7243 so we can address the damage and make things right.
Facility has broken gates, trash, dirty restrooms, and unsafe electrical structures.
Business reply on Google
We are sorry to hear about your disappointing experience, Roman. Your concerns about staff, facility conditions, and safety issues are invaluable. Please contact us at 888-786-7243.