Absolutely not. I’d never go back, buy again, or use them again.total experiences
replied on google
Most reported issues
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Experiences
Excessive rate hikes, security breaches, and recurring gate access failures.
Business reply on Google
Your concerns are noted. Thank you for letting us know about your experience.
Facility access was restricted despite manager promise of 24-hour availability.
Business reply on Google
We're concerned to hear about your experience with the access to your unit, especially given the commitment you were made regarding 24-hour access. We understand how frustrating this situation must have been for you. Please contact us at (614) 899-2221 to discuss this matter further.
Unexpected rent increase, staff threats, and rodent damage to stored items.
Business reply on Google
Hi IRONMAN INC, thank you for your feedback. Our unit rates change based on market values and we adjust them periodically to reflect those changes. Your business means a lot to us, so if you have any additional feedback, please don’t hesitate to contact us at 888-STORAGE.
The insurance policy provided is considered ineffective and poor quality.
Broken gate, price increases, and lack of communication regarding notice procedures.
frequent and recurring increases in monthly storage unit rental prices
Automatic payment failure led to unresolved late fees and poor communication.
Company charged for storage after the customer requested account closure.
customer was misled regarding contract terms during service sign up
unfriendly office staff and frequent rate increases
The storage unit dimensions are smaller than advertised.