Between really bad and never again.total experiences
replied on google
Most reported issues
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Experiences
Storage rates vary month to month.
Business reply on Google
We understand your concerns about pricing. We'd appreciate the chance to discuss this with you directly at (904) 268-4577.
Storage unit rental rates are too expensive and increasing frequently.
Business reply on Google
We're sorry to hear this, Dorothy Jean Bush. We understand the importance of offering a top-notch storage solution at an affordable price and will use your feedback to assess our pricing in the future. We would be more than happy to look into your rental rate with you to see how we can assist. Please give us a call at 888-storage.
Staff harassed customers over time limits and facility is run down.
Business reply on Google
We're sorry to hear about your experience, Amy. We really appreciate your feedback. Can you please call us at 888-storage? We'd love the chance to resolve any issues.
Customer was locked inside the storage facility after hours.
Business sold storage unit despite prior verbal agreement and poor maintenance.