Extra Space Storage

Extra Space Storage

🧰 Other Services · 10150 US-290 · Manor

NeverAbsolutely not. I’d never go back, buy again, or use them again.
4

total experiences

100%

replied on google

Most reported issues

AI-classified. Tap a category to filter the experiences below.

Experiences

NeverStaff BehaviorFrom Google Reviews
Dec 7, 2025

Staff threatened customer regarding rate increases and broken facility gate access.

Business reply on Google

Hi Miranda, we're sorry to hear you had a negative experience with us. We will be sure to review your feedback internally. Thank you for taking the time to leave us a review.

NeverBilling & ChargesFrom Google Reviews
Nov 1, 2025

Broken gate access and unexpected fee and rate increases

Business reply on Google

We are disappointed to hear about the gate issues, rate increase concerns, and lock fee. Please contact us at (737) 219-8582 to resolve these matters.

NeverBilling & ChargesFrom Google Reviews
Oct 27, 2025

Facility has broken gate, foul odors, and significant rent increases.

Business reply on Google

We apologize for the price increase, persistent odor, and broken gate preventing access. Please contact us at (737) 219-8582 to resolve these issues.

NeverBilling & ChargesFrom Google Reviews
Sep 26, 2025

Rent increased significantly and facility odor damaged stored items.

Business reply on Google

We are sorry to hear about the rent increase and odor issues affecting your belongings. Please contact us at (737) 219-8582 to discuss.