total experiences
replied on google
AI-classified. Tap a category to filter the experiences below.
Staff threatened customer regarding rate increases and broken facility gate access.
Business reply on Google
Hi Miranda, we're sorry to hear you had a negative experience with us. We will be sure to review your feedback internally. Thank you for taking the time to leave us a review.
Broken gate access and unexpected fee and rate increases
Business reply on Google
We are disappointed to hear about the gate issues, rate increase concerns, and lock fee. Please contact us at (737) 219-8582 to resolve these matters.
Facility has broken gate, foul odors, and significant rent increases.
Business reply on Google
We apologize for the price increase, persistent odor, and broken gate preventing access. Please contact us at (737) 219-8582 to resolve these issues.
Rent increased significantly and facility odor damaged stored items.
Business reply on Google
We are sorry to hear about the rent increase and odor issues affecting your belongings. Please contact us at (737) 219-8582 to discuss.