Between really bad and never again.4
total experiences
50%
replied on google
Most reported issues
AI-classified. Tap a category to filter the experiences below.
Experiences
NopeCustomer ServiceFrom Google Reviews
Sep 1, 2023Bank lacked small currency and provided slow service
Business reply on Google
Thanks for bringing this to our attention, Armond. We've shared your message with the appropriate team.
NeverTechnical IssueFrom Google Reviews
Jan 30, 2023customer cannot access mobile app and has not received bank card
NeverStaff BehaviorFrom Google Reviews
Dec 18, 2020Customer experienced poor treatment and unusual security requests from the manager.
Business reply on Google
Wilson, I'm concerned about your message and would like to understand what happened. Please call us at (877) 833-9973 (Mon-Fri 8am - 9pm ET). Thanks for letting us know!
NopeCustomer ServiceFrom Google Reviews
Sep 10, 2012Bank failed to update address and applied unauthorized service charges.