Frontier Airlines

Staff refused to check in passengers until two hours before flight.

Flight cancellations and lack of passenger support during delays

Flight delayed over twelve hours with poor communication and assistance

Flight delayed sixteen hours due to lack of crew and poor communication.

Airline stranded passengers and failed to provide adequate support or communication

Flight delays, lack of communication, and significant unexpected travel expenses.

The airline mishandled luggage and provided poor customer service.

multiple flight delays and a last minute cancellation

Staff closed gate early and offered poor rebooking options.

Airline significantly delayed flight causing disruption to vacation plans.

Flight delays, misleading amenities, and poor staff communication during travel.

Airline canceled flights repeatedly and failed to provide requested refunds.

Airline reassigned pre-paid seats and separated family members during flight.

Flight delayed by ten hours and poor treatment by airline staff

Staff member harassed passenger regarding disability and threatened to deny boarding.

Airline canceled flight and refused to rebook on alternative carriers.

Flight delayed significantly and aircraft lacked functional charging ports.

Fourteen hour flight delay with poor communication and no staff present.

Failure to provide requested wheelchair assistance and rude staff behavior.

Staff member refused to assist customer after long wait