Absolutely not. I’d never go back, buy again, or use them again.total experiences
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Most reported issues
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Experiences
Staff failed to provide alternative check-in options and detailed receipts.
Staff unable to provide information and frequent flight delays.
Excessive fees and poor seating comfort on flight
Staff treated family poorly due to language barrier
Inconsistent information and poor rebooking assistance caused a missed business…
Airline charges extra for seating and has poor baggage handling services.
Airline failed to provide paid seat upgrade and miscommunicated gate change
Airline staff changed seats without notice and provided unprofessional, rude service.
Flight delays, double billing, and unprofessional staff caused medical and professional…
staff failed to assist in retrieving lost personal property
Gate agents reassigned paid seats without explanation or compensation.
Poor communication and lack of staff support during flight delays.
Unexpected high fees for carry-on bags and lack of onboard service.
Denied boarding and refund after missing check-in cutoff time
Airport staff were unprofessional and a backpack was stolen.
Rude flight attendant, lack of charging ports, and mechanical cooling issues.
Unexpected high baggage fees charged during online check-in
Supervisor denied boarding and charged extra fees due to personal conflict
Airline changed flight times and provides no accessible customer support.
Airline staff closed boarding early and failed to assist with baggage retrieval.