Frost Bank

Bank tellers consistently process deposit amounts incorrectly.

Drive-thru teller provided poor customer service and lacked professional greeting.

Personal banker was unhelpful and insulting during account setup.

Staff was rude and notary services were refused for important documents.

Customer alleges discriminatory refusal of service by bank staff

Staff refused to assist customer with debit card issues after hours

Drive-thru service is inefficient and staff are slow.