Absolutely not. I’d never go back, buy again, or use them again.total experiences
replied on google
Most reported issues
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Experiences
The alkaline water at the store tastes poor.
Business reply on Google
Thank you for letting us know what you experienced, knowing what we can be doing better helps us improve. If you’d like to discuss this further, please give us a call at 1-800-432-3113 from 8 a.m. to 5 p.m. CST.
Customer physically handled by security after issues with broken checkout machine
Business reply on Google
We’re sorry that you had this experience while shopping with us and are concerned. We’d like to follow up with you, please give us a call at 1-800-432-3113 from 8 a.m. to 5 p.m. CST.
Employee was rude and unhelpful during a transaction.
Business reply on Google
We are sorry to see that this was your experience with us. We've shared your feedback with our Partners. If you would like to follow up with us on this, please call 1-800-432-3113 from 8 a.m. to 5 p.m. CST Monday through Friday to speak with a Partner.
Cashiers ignored the customer and freezer section was out of order.
Business reply on Google
We’re sorry to hear about this, rest assured, we make our Store Leaders aware. If you’d like to discuss this further, please give us a call at 1-800-432-3113 from 8 a.m. to 5 p.m. CST M-F.
Unsafe parking lot environment due to aggressive individuals and poor traffic flow.
Bathroom stall doors lack sufficient privacy for users.
Business reply on Google
We’re sorry that you had this experience while shopping with us and are concerned. We’d like to follow up with you, please give us a call at 1-800-432-3113 from 8 a.m. to 5 p.m. CST.
Bakery staff refused to process a cake order in person.
Business reply on Google
We appreciate hearing from our customers to know what we could be doing better. We’d like to follow up with you on this, please call 1-800-432-3113 M-F from 8 a.m. to 5 p.m. CST to speak with a Partner.
Pharmacy staff and management exhibited unprofessional and aggressive behavior toward a…
Business reply on Google
Thank you for letting us know what you experienced, knowing what we can be doing better helps us improve. Please know your feedback will be addressed with the store.
Manager displayed unprofessional behavior and verbal aggression toward customer and staff.
Business reply on Google
We are concerned about what you experienced and want to follow up with you, Scott. Please call us at your earliest convenience at 1-800-432-3113. Our Partners will be available from 8 a.m. to 5 p.m. CST to help look into this matter.
The store is overcrowded and has a poorly designed parking lot.
Business reply on Google
Thank you for letting us know what you'd like to see us do to improve, Kelly! We'll share your suggestions with the right Partners.
long wait times and poor quality of fresh produce
Business reply on Google
We're sorry this has been your experience, Beth. Please know your feedback will be shared with Store Leadership, but if you’d like to discuss this further, please call us at 1-800-432-3113 Monday – Friday from 8 a.m. to 5 p.m. CST to speak with a Partner.
Store sold expired and moldy food causing illness.
Business reply on Google
We are concerned about what you experienced and want to follow up with you, Miguel. Please call us at your earliest convenience at 1-800-432-3113. Our Partners will be available from 8 a.m. to 5 p.m. CST to help look into this matter.
Aggressive third-party solicitors and poor store layout cause customer discomfort.
Business reply on Google
We appreciate hearing from our customers to know what we could be doing better. Please know your feedback will be shared with the store and addressed.
Overcrowded store layout and rude staff behavior.
Business reply on Google
We appreciate hearing from our customers to know what we could be doing better. We’d like to follow up with you on this, please call 1-800-432-3113 M-F from 8 a.m. to 5 p.m. CST to speak with a Partner.
Presence of insects in produce and poor staff professionalism
Business reply on Google
We are sorry to see this has been your experience with us, Rebecca. We appreciate hearing from our customers to know what we could be doing better. We will be sure to share your feedback with our Partners.
Customer was denied self-checkout access and ridiculed by store staff.
Business reply on Google
We are sorry to see this was your experience with us, Albert, and we've shared your feedback with our Partners. If you would like to follow up with us on this, please call 1-800-432-3113 from 8 a.m. to 5 p.m. CST Monday - Friday to speak with a Partner.
Store restrooms and aisles are unsanitary and seafood quality is poor.
Business reply on Google
We are sorry to see this was your experience with us, Alondra. We understand how frustrating this is. We will be sure to share your feedback with our Partners to look further into. If you would like to follow up with us on this, please call 1-800-432-3113 from 8 a.m. to 5 p.m. CST Monday - Friday to speak with a Partner.
insufficient lunch inventory and lack of basic dining supplies
Business reply on Google
Thank you for bringing this to our attention, Joe. Please know your feedback will be shared with Store Leadership, but if you’d like to discuss this further, please call us at 1-800-432-3113 Monday – Friday from 8 a.m. to 5 p.m. CST to speak with a Partner.
Long checkout lines, unreliable stock, and poor product selection.
Business reply on Google
We're sorry to hear this, Brian. Please know your feedback will be shared with the store, but if you’d like to discuss this further, please call us at 1-800-432-3113 from 8 a.m. to 5 p.m. CST M-F to speak with a Partner.
Long checkout lines due to insufficient number of open registers.
Business reply on Google
We're sorry to hear about your recent shopping experience with us, Kyle. Please know your feedback will be shared with the store, but if you’d like to discuss this further, please call us Monday - Friday at 1-800-432-3113 from 8 a.m. to 5 p.m. CST to speak with a Partner.