IBC Bank

Staff member provided incorrect account balance and lacked professional customer service.

Bank failed to process wire transfer and staff provided inconsistent information.

bank holds deposited check funds for an excessive amount of time

Staff refused notarization and charged fees for account changes.

Inconsistent bank policies and poorly trained staff causing account service issues.

Long drive-thru wait times due to understaffing at the bank.

The bank location has slow service and rude staff members.

Excessive wait times and lack of communication regarding ATM availability.

Mobile check deposit failed to credit funds to the account.