Absolutely not. I’d never go back, buy again, or use them again.total experiences
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Most reported issues
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Experiences
Branch manager mishandled personal checks and provided poor customer service.
The bank discontinued providing physical check register booklets to customers.
The ATM fee charged by the bank was excessively high.
Long wait times due to insufficient staffing at the bank branch.
ATM is frequently broken preventing after-hours deposits
Bank manager and staff displayed rude and impatient behavior.
Long wait time in lobby to receive assistance
The bank closed the customer's account without providing a reason.
Bank branches and ATMs are closed without adequate customer notification.
Bank charged unexpected fees for inactive checking accounts
The bank employees are unhelpful and provide poor service.
Poor customer service provided by a specific staff member
Excessive wait time at the motor bank drive-thru.
Excessive wait times for cash deposits and unresponsive credit card applications.
Bank delays access to deposited funds for over a week.
The bank branch lacks available change on Sundays.
The bank charges a fee for printed account statements.
The bank staff were rude and unprofessional.
Excessive wait time to cash a check and repetitive staff inquiries.
Bank staff lack proper training and appear incompetent.