Really bad. I’d tell people to avoid it.total experiences
replied on google
Most reported issues
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Experiences
Customer experienced food poisoning after eating mac and cheese.
The pulled pork and cornbread muffins were dry.
The food quality and seasoning were poor relative to the price.
Business reply on Google
Thank you for taking the time to share such detailed feedback Marjack. We’re sorry to hear your experience did not meet expectations. We’re especially concerned to hear that the brisket, fish, sides, and overall seasoning all fell short of the standard you’ve experienced with us in the past. Consistency is something we take seriously, and what you described is not reflective of the quality we aim to deliver. We also hear your concerns regarding value and the impression that the food felt under-seasoned or unfinished. Our goal is always to serve food that stands on its own without guests needing to adjust it afterward, and we’re disappointed that wasn’t your experience. Your feedback will be shared directly with our kitchen leadership for review, particularly around brisket preparation, seasoning consistency, and overall quality control between batches and locations. We appreciate you being a returning guest and holding us to a high standard — that matters to us. We’re sorry we missed the mark this time, and we hope we have the opportunity to earn back your trust in the future.
The brisket, coleslaw, and chili beans had poor quality and flavor.
The food was under seasoned and the chicken was overcooked.
The food quality and flavor profile did not meet expectations.
The food was poorly prepared and the wait time was excessive.
The food quality was poor and did not meet expectations.