Absolutely not. I’d never go back, buy again, or use them again.total experiences
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Most reported issues
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Experiences
Flight cancellation, unhelpful staff, and non-functional in-flight entertainment systems.
Airline cancelled flight and refused to provide a refund
JetBlue denied a requested hotel reimbursement after a flight cancellation.
Flight cancellations due to crew scheduling issues and poor customer service.
Frequent flight delays, cancellations, and poor aircraft maintenance.
staff failed to acknowledge customer waiting in line
Flight attendant enforced baggage rules inconsistently based on passenger race.
Flight cancellation and delayed luggage with no customer support response.
Flight attendants hit passenger with cart and failed to apologize.
Flight cancellations caused loss of event admission and parking fees.
Flight attendant was rude and dismissive regarding a long flight delay.
Excessive layover duration and issues with non-service animals in the airport
Airline lost luggage and provided poor customer support during recovery
Flight cancellation and poor communication caused significant travel disruption.
Frequent flight schedule changes and long customer service wait times
Frequent flight delays and cancellations with unprofessional staff behavior.
Frequent flight delays, cancellations, and poor customer service support.
Airline staff was rude regarding a missing piece of luggage
Kiosk error led to double charges and denied refund for flight
Staff failed to address seating issue and did not file report.