Absolutely not. I’d never go back, buy again, or use them again.total experiences
replied on google
Most reported issues
AI-classified. Tap a category to filter the experiences below.
Experiences
Seat upgrade was not honored and return flight was canceled.
Staff refused to allow emotional support dog on the flight.
The airline staff displayed unprofessional behavior.
unprofessional behavior by a gate agent
Staff incompetence caused the passenger to miss their flight.
frequent flight delays and poor customer service experiences
Staff failed to provide requested wheelchair assistance and separated passenger seats.
Flight delays, cancellations, poor staff behavior, and denied refund requests.
Airline refused hotel accommodation after a flight delay caused missed connection
Flight cancellation caused loss of prepaid plans without compensation.
Frequent flight delays occurred without any explanation provided to the passenger.
JetBlue lost the customer's luggage during a flight transfer
The airline consistently experiences flight delays.
Extended flight delay with poor communication and lack of passenger support
Maintenance delay caused a missed flight connection.
Flight attendant was unhelpful regarding carry-on luggage storage.
Multiple flight delays caused extended wait times at the airport.
Flight delay and unhelpful staff regarding seat changes and baggage storage
Incorrect gate information provided via email caused passenger confusion
Flight cancellation caused a five and a half hour delay