Absolutely not. I’d never go back, buy again, or use them again.total experiences
replied on google
Most reported issues
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Experiences
Cashier was rude and disrespectful to elderly customers.
Business reply on Google
Hello Julius, this is concerning to hear. We’d like to reach out to you directly regarding your experience. At your earliest convenience, can you please visit the contact us page located at the bottom of our official website and provide us with the best phone number to reach you and reference this google review? Thank you.
Poor customer service and store management at this location
Business reply on Google
Hi Andreia! Thank you for your feedback. We appreciate you taking the time to share your experience. Your comments regarding customer service, store conditions, security, and overall service will be shared with store leadership for review as we continue working to improve the customer experience. Feel free to reach out to us at our Contact Us page on the website if there's anything else you'd like to share or need help with.
Staff members exhibit unprofessional behavior and poor customer service.
Business reply on Google
Thank you for sharing your feedback, Chi-rizz. We appreciate you taking the time to leave a review, and your comments about your experience will be forwarded to the appropriate team for review. If there's anything else you'd like to share or need assistance with, please reach us through the Contact Us page on our website.
Incomplete grocery order with billing issues and poor customer service.
Business reply on Google
Thank you for your feedback, Rita. We appreciate you bringing this to our attention. We will forward your concerns to the appropriate team to ensure they are properly reviewed. If you’d like to share more details, we encourage you to reach out to us via our “Contact Us” page on our official website. Kindly provide your phone number and reference this Google review. We value your input and your business.
Difficulty obtaining assistance with advance grocery orders at this location.
Business reply on Google
Thank you for sharing your perspective, Andrew. We understand how important customer service and a smooth shopping experience are, and we appreciate you taking the time to provide such detailed feedback. Your comments will be shared with the appropriate team for review. For further assistance, please visit our Contact Us page, include your phone number, and reference this Google review to ensure you receive optimal support.
Employees were unhelpful and the manager refused to honor advertised pricing.
Business reply on Google
Thank you for your feedback. We appreciate you bringing this to our attention. We will forward your concerns to the appropriate team to ensure they are properly addressed. For more concerns and suggestions, please reach out to us via the “Contact Us” page on our official website and provide us with phone number and reference this google review. Thank you.
Consistent delivery delays and unauthorized charges on customer accounts.
Store has frequent stock shortages and cluttered aisles.
Business reply on Google
Thank you for your feedback, Shanice. We appreciate you bringing this to our attention. We will forward your concerns to the appropriate team to ensure they are properly addressed. For more concerns and suggestions, please reach out to us via the “Contact Us” page on our official website and provide us with phone number and reference this google review. Thank you.
Store restocking blocks aisles and handicap accessibility is poorly managed.
Business reply on Google
Hi Marjo, we appreciate that you have shared your experience on your recent visit. Our team has been made aware of your concerns. If you’d like to provide more details about your experience or if you’d be interested in a follow-up, please reach out to us via the “Contact Us” page on our official website and provide us with your phone number and reference this google review. Thank you
Customer purchased expired cake that caused illness to their grandson.
Business reply on Google
Hi Jo, thank you for taking the time to share your experience with us. We understand how important it is to have fresh, high-quality food for you and your family, and we truly value the perspective you’ve provided. Your feedback will be shared with the appropriate team for review. For further assistance, please visit our Contact Us page, include your phone number, and reference this Google review for optimal support.
frequent inventory shortages and inaccurate stock availability information
Business reply on Google
Hi Ainedia, we hear about your frustration with item availability. This isn’t the experience we want for our customers. Please send us a private message with more details so we can look into this for you and share your concerns with the appropriate team. Thank you. -Galybie
Manager physically assaulted customer and engaged in discriminatory behavior.
Business reply on Google
Hello Jenire, this is concerning to hear. We’d like to reach out to you directly regarding your experience. At your earliest convenience, can you please visit the contact us page located at the bottom of our official website and provide us with the best phone number to reach you and reference this google review? Thank you.
aisles are blocked and self checkout staff was rude
Business reply on Google
Hi Carla, we appreciate that you have shared your experience on your recent visit. Our team has been made aware of your concerns. If you’d like to provide more details about your experience or if you’d be interested in a follow-up, please reach out to us via the “Contact Us” page on our official website and provide us with your phone number and reference this google review. Thank you
Store is disorganized with expired products and inaccurate pricing.
Business reply on Google
Hi Lauren! Thank you for sharing your feedback with us. We’re really sorry to hear about the chaotic and disappointing experience you described from the cluttered aisles to the difficulty finding items and concerns about product quality and pricing. We find this very concerning, and your comments are important for us to address. For further assistance, please visit the "Contact Us" page on our official website, include your phone number, and reference this Google review. Thank you.
online pickup order items were out of stock
Business reply on Google
Thank you for sharing your feedback, Malo. Your comments about the online pickup experience and item availability have been shared with the appropriate teams for review. If you’d like to provide more details about your experience, please reach out to us via the “Contact Us” page on our official website and include your phone number along with a reference to this Google review. Thank you.
Grocery pickup order was not ready and staff was rude.
Business reply on Google
Thank you for sharing your feedback, Damara. We understand how important convenience is when using grocery pickup, and we appreciate you bringing this to our attention. Your comments will be reviewed with our team to improve the timeliness and overall experience of this service. If you’d like to share more details, please reach out through our Contact Us page on our official website. We appreciate your business!
Store sells expired products and has poor service and order management.
Business reply on Google
Hi Alice, We appreciate that you have shared your experience on your recent visit. Our team has been made aware of your concerns. If you’d like to provide more details about your experience or if you’d be interested in a follow-up, please reach out to us via the “Contact Us” page on our official website and provide us with your phone number and reference this google review. Thank you
Staff failed to assist a customer experiencing a medical emergency.
Business reply on Google
Hello Vanda, thank you for sharing your experience. We understand the importance of compassionate and helpful service, and we’ve shared your feedback with the appropriate team for review. We’d like to look into this further and make things right. Please reach out to us via the ‘Contact Us’ page on our official website and reference this Google review. Your input helps us work toward improving the experience for all our customers.
Staff are rude and the store is dirty.
Business reply on Google
Hi Mrs, thank you for sharing your experience. We value your input regarding staff interactions and store conditions, and we’ll ensure your feedback is noted as part of our ongoing review.. If there's anything else you'd like to share or need help with, feel free to reach us at our Contact Us page on the website.
Employee refused to assist a pregnant customer with reaching an item.
Business reply on Google
Hi Elise! Thank you for sharing your experience. We take customer service very seriously and appreciate you bringing this to our attention. Your feedback will be reviewed with our team to ensure all customers receive the assistance they need. If you'd like to provide more details about your experience or are interested in a follow-up, please reach out to us via the "Contact Us" page on our official website. Kindly provide your phone number and reference this Google review. Thank you.