Kroger

Store has unpleasant odor and unhelpful staff regarding product location.

Staff and security failed to manage line cutting by other customers.

The store closes earlier than the posted operating hours.

frozen food items are consistently sold in a melted state

Employee refused to complete transaction and acted with hostility toward customer.

unsanitary conditions due to dogs in the grocery bagging area

staff refused to write on a pre-made birthday cake

Excessive wait times due to insufficient checkout lanes and staff.

Employee made an offensive gesture toward a customer.

Store employee exhibited rude and unprofessional behavior toward the customer.

Store is dirty, lacks fresh produce, and staff are rude.

Long wait times due to limited checkout lanes and understaffing.

employee suspected of theft and poor customer service

Cashier provided poor customer service and upset the customer

Staff at self checkout are unhelpful and dismissive of customer requests.

Store is dirty with cramped aisles and safety concerns.

frequent inventory shortages and cluttered store aisles

Meat products sold were spoiled and unsafe to consume.

The self-checkout attendant is inattentive and rude to customers.

Digital coupons failed to apply and staff refused to resolve issue.