total experiences
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Employee refused to complete transaction and acted with hostility toward customer.
staff refused to write on a pre-made birthday cake
Excessive wait times due to insufficient checkout lanes and staff.
Employee made an offensive gesture toward a customer.
Long wait times due to limited checkout lanes and understaffing.
Cashier provided poor customer service and upset the customer
Digital coupons failed to apply and staff refused to resolve issue.
Customer experienced repeated racial profiling and harassment by store staff.
Unfriendly staff member at the self checkout station.
Customer was overcharged for a grocery pickup order due to price manipulation.
Employee denied store entry before the posted closing time.
Staff locked store doors before the posted closing time.
Customer service desk was unstaffed during business hours
Employee was rude regarding the placement of a shopping cart.
Employee could not assist with mobile app coupon and ID issues.
expired meat on shelves and chronic understaffing at the store
Unfriendly staff, long wait times, and poor store cleanliness.
Unsafe aisles, dirty store, and rude, inattentive cashier.
Long wait times at self checkout due to poor management
Store is dirty with rude staff, spoiled food, and long waits.