Kroger

Kroger

πŸ›’ Retail & Products Β· 1177 Polaris Pkwy Β· Columbus

NeverAbsolutely not. I’d never go back, buy again, or use them again.
21

total experiences

0%

replied on google

Most reported issues

AI-classified. Tap a category to filter the experiences below.

Experiences

NeverStaff BehaviorFrom Google Reviews
Jul 12, 2026

Employee refused to complete transaction and acted with hostility toward customer.

NeverCustomer ServiceFrom Google Reviews
Jul 2, 2026

staff refused to write on a pre-made birthday cake

NeverWait & DelaysFrom Google Reviews
Jun 30, 2026

Excessive wait times due to insufficient checkout lanes and staff.

NeverStaff BehaviorFrom Google Reviews
Jun 10, 2026

Employee made an offensive gesture toward a customer.

NeverWait & DelaysFrom Google Reviews
Jun 5, 2026

Long wait times due to limited checkout lanes and understaffing.

NeverStaff BehaviorFrom Google Reviews
May 31, 2026

Cashier provided poor customer service and upset the customer

NeverBilling & ChargesFrom Google Reviews
May 3, 2026

Digital coupons failed to apply and staff refused to resolve issue.

NeverStaff BehaviorFrom Google Reviews
Apr 9, 2026

Customer experienced repeated racial profiling and harassment by store staff.

NeverStaff BehaviorFrom Google Reviews
Mar 20, 2026

Unfriendly staff member at the self checkout station.

NeverBilling & ChargesFrom Google Reviews
Jan 31, 2026

Customer was overcharged for a grocery pickup order due to price manipulation.

NeverStaff BehaviorFrom Google Reviews
Dec 20, 2025

Employee denied store entry before the posted closing time.

NeverCustomer ServiceFrom Google Reviews
Dec 20, 2025

Staff locked store doors before the posted closing time.

NeverCustomer ServiceFrom Google Reviews
Nov 29, 2025

Customer service desk was unstaffed during business hours

NeverStaff BehaviorFrom Google Reviews
Oct 4, 2025

Employee was rude regarding the placement of a shopping cart.

NeverStaff BehaviorFrom Google Reviews
Aug 20, 2025

Employee could not assist with mobile app coupon and ID issues.

NeverCleanliness & HygieneFrom Google Reviews
Aug 17, 2025

expired meat on shelves and chronic understaffing at the store

NeverStaff BehaviorFrom Google Reviews
Mar 17, 2024

Unfriendly staff, long wait times, and poor store cleanliness.

NeverStaff BehaviorFrom Google Reviews
Jun 22, 2023

Unsafe aisles, dirty store, and rude, inattentive cashier.

NeverWait & DelaysFrom Google Reviews
Dec 19, 2022

Long wait times at self checkout due to poor management

NeverCleanliness & HygieneFrom Google Reviews
Feb 1, 2022

Store is dirty with rude staff, spoiled food, and long waits.