Absolutely not. I’d never go back, buy again, or use them again.total experiences
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Most reported issues
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Experiences
The business refused to refund an unauthorized charge.
The gym failed to open at the scheduled time.
Front desk staff exhibited hostile and unprofessional behavior toward a member.
Staff communication is condescending and inappropriate toward clients.
Equipment failure caused injury and management failed to address the incident.
Staff provided false information regarding yearly membership fees.
Staff failed to document a report of homophobic harassment.
The men's sauna is frequently malfunctioning or set incorrectly.
Gym doors were locked before the posted closing time.
Staff member engaged in persistent bullying and harassment of a member.
Gym opens late and locker room is unsanitary
Staff required excessive verification and acted dismissively toward the member.
Staff denied entry to guest pass holder to force membership purchase.
Staff fail to maintain gym equipment and ignore member concerns.
Gym equipment is frequently broken, missing, or unavailable for member use.
gym equipment is frequently broken and lacks necessary attachments
Staff provided inconsistent information regarding guest pass eligibility
Staff member refused to provide name and was unhelpful to caller.
Gym equipment was unsanitary and patrons left weights on the floor.
Lack of adequate security measures and staff response to safety concerns.