Absolutely not. I’d never go back, buy again, or use them again.total experiences
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Most reported issues
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Experiences
Personal property was stolen from the gym facility.
Free trial pass was denied and customer was charged a fee.
Unsanitary bathroom conditions and unprofessional, dismissive behavior by the gym manager.
Sage smoke in yoga class triggers customer asthma
Excessive parking fees at the 55th and Hyde Park location.
Locker room and pool area are unsanitary and poorly maintained.
Staff use deceptive sales tactics and impose hidden fees on customers.
Gym vending machine sells expired products and staff refuses to assist.
Staff aggressively cancelled account and made false fraud accusations
Staff discarded personal property and failed to manage parking garage access.
Inconsistent personal training sessions and refusal of refund for unused services.
Gym closed without notice and refused to cancel membership during closure.
Instructor yelled at customer and refused to provide exercise equipment
Staff pressured customer into unnecessary charges and gym amenities were lacking.
unauthorized billing and poor facility cleanliness and staff behavior
Staff member exhibits rude behavior and aggressive sales tactics.
Inappropriate staff behavior, physical injury, and poor management of training services.
General manager was rude and used deceptive sales tactics.
Management failed to provide contract and continued unauthorized billing after…
Staff member acted aggressively and yelled at customer after gym tour