total experiences
replied on google
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Staff refused to honor a scheduled guest pass appointment.
The gym facility is consistently overcrowded.
Overcrowded gym facilities and unprofessional staff behavior.
Gym equipment is disorganized and members monopolize multiple stations.
Front desk denied entry due to unstated day pass time restrictions.
Staff are unprofessional and unresponsive to reports of broken equipment.
Business reply on Google
Thank you, for your 5- star review! β LA Fitness
Staff ignored customer and made them feel uncomfortable with inappropriate behavior.
Broken equipment, poor maintenance, and security concerns in the parking lot.
Gym equipment is frequently broken and locker rooms are unsanitary.
The gym facility is poorly maintained and lacks cleanliness.
gym requires members to provide their own cable machine attachments
Trainer marked unused sessions as completed and facility lacks security
The gym is disorganized and lacks proper equipment maintenance and cleanliness.
Frequent vehicle break-ins and poorly maintained gym equipment.
Staff member yelled at customer regarding guest check-in procedures
insecure parking lot leads to vehicle theft and towing fees
Staff refused to honor a free trial pass without an appointment
Staff refused guest pass and used unprofessional, condescending language.
Gym imposes a thirty-four minute time limit on treadmill usage.
Staff exhibited discriminatory behavior and unprofessional conduct toward the customer.