LA Fitness

LA Fitness

πŸ‹οΈ Fitness & Gyms Β· 5559 S Kedzie Ave Β· Chicago

NeverAbsolutely not. I’d never go back, buy again, or use them again.
22

total experiences

5%

replied on google

Most reported issues

AI-classified. Tap a category to filter the experiences below.

Experiences

NeverCustomer ServiceFrom Google Reviews
Jul 14, 2026

Staff refused to honor a scheduled guest pass appointment.

NeverCustomer ServiceFrom Google Reviews
May 21, 2026

The gym facility is consistently overcrowded.

NeverStaff BehaviorFrom Google Reviews
May 7, 2026

Overcrowded gym facilities and unprofessional staff behavior.

NeverCustomer ServiceFrom Google Reviews
Mar 10, 2026

Gym equipment is disorganized and members monopolize multiple stations.

NeverCustomer ServiceFrom Google Reviews
Mar 9, 2026

Front desk denied entry due to unstated day pass time restrictions.

NeverStaff BehaviorFrom Google Reviews
Feb 23, 2026

Staff are unprofessional and unresponsive to reports of broken equipment.

Business reply on Google

Thank you, for your 5- star review! – LA Fitness

NeverStaff BehaviorFrom Google Reviews
Feb 12, 2026

Staff ignored customer and made them feel uncomfortable with inappropriate behavior.

NeverCustomer ServiceFrom Google Reviews
Jan 31, 2026

Broken equipment, poor maintenance, and security concerns in the parking lot.

NeverCleanliness & HygieneFrom Google Reviews
Jan 7, 2026

Gym equipment is frequently broken and locker rooms are unsanitary.

NeverCleanliness & HygieneFrom Google Reviews
Nov 26, 2025

The gym facility is poorly maintained and lacks cleanliness.

NeverProduct / Service QualityFrom Google Reviews
Nov 26, 2025

gym requires members to provide their own cable machine attachments

NeverMisleading & FraudFrom Google Reviews
Oct 28, 2025

Trainer marked unused sessions as completed and facility lacks security

NeverCleanliness & HygieneFrom Google Reviews
Aug 5, 2025

The gym is disorganized and lacks proper equipment maintenance and cleanliness.

NeverOtherFrom Google Reviews
Jul 21, 2025

Frequent vehicle break-ins and poorly maintained gym equipment.

NeverStaff BehaviorFrom Google Reviews
May 29, 2025

Staff member yelled at customer regarding guest check-in procedures

NeverOtherFrom Google Reviews
May 5, 2025

insecure parking lot leads to vehicle theft and towing fees

NeverCustomer ServiceFrom Google Reviews
Apr 21, 2025

Staff refused to honor a free trial pass without an appointment

NeverStaff BehaviorFrom Google Reviews
Apr 20, 2025

Staff refused guest pass and used unprofessional, condescending language.

NeverCustomer ServiceFrom Google Reviews
Jan 8, 2024

Gym imposes a thirty-four minute time limit on treadmill usage.

NeverStaff BehaviorFrom Google Reviews
Feb 11, 2023

Staff exhibited discriminatory behavior and unprofessional conduct toward the customer.