LA Fitness

Front desk staff member was rude and denied entry to guest

Sauna is frequently broken and staff are disrespectful to members.

Staff member used aggressive sales tactics and provided misleading information.

Staff member was rude and unprofessional during a membership inquiry.

Unexpected fee charged for freezing gym membership account

Staff member refused to honor buddy pass and provided poor service.

Staff refused to provide a phone charger to a distressed customer.

Gym refused guest pass due to unresolved old account billing issues

Front desk and kids club staff were rude and unprofessional.

Staff member was rude and threatened the customer with physical violence.

difficult cancellation process and failure to refund membership fees

Gym drink store is closed and lacks vending machine alternatives.

gym equipment is poorly maintained and requires repair

Overcrowded facility with poor staff attitude and limited equipment access.

Rude staff behavior and poor facility cleanliness at the gym

Poor facility maintenance and unprofessional management staff

Manager was rude and pressured customers to sign up immediately.

Staff refused to process a refund for overpaid membership dues.

members using pool and jacuzzi without showering or proper attire

Rude management and insufficient gym equipment.