Absolutely not. I’d never go back, buy again, or use them again.total experiences
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Most reported issues
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Experiences
Staff member was rude and unprofessional regarding gym entry requirements.
The sauna has been broken for three weeks without management updates.
Staff provided misleading information regarding membership fees and contract terms.
Theft is occurring from lockers at the gym facility.
Lack of childcare and unprofessional management regarding age policies.
Cardio equipment is broken and the facility is outdated.
Multiple treadmills are frequently out of service at this location.
Difficult membership cancellation process and unprofessional staff interaction
Gym has overly strict ID verification policies for member entry
Staff denied gym access based on incorrect prior visit records.
Facility is dirty with mold and broken equipment.
Manager and staff engaged in discriminatory membership cancellation and harassment.
difficulty canceling membership and unauthorized charges after cancellation request
Poor cancellation policy, persistent solicitation, and unmaintained, unsanitary gym…
The pool and locker room facilities are inadequate and unhygienic.
The gym is unsanitary, equipment is broken, and staff are unprofessional.
Staff engaged in inappropriate conversation and aggressive sales tactics.
theft of personal belongings from locker room
Customer wallets were stolen from locked lockers with no staff assistance.
Front desk staff was rude and unprofessional regarding a request.