total experiences
replied on google
AI-classified. Tap a category to filter the experiences below.
Staff member was rude and unprofessional toward a gym member.
The gym staff and managers are rude and entitled.
Staff failed to enforce gym etiquette and acted unprofessionally toward member.
The swimming pool heater is not functioning.
Staff refused to provide a guest pass for a prospective member.
The swimming pool is unsanitary and poorly maintained.
unprofessional behavior from staff members at the gym location
The business continued charging the customer after membership cancellation.
The gym facilities and restrooms are consistently dirty and poorly maintained.
Poor facility maintenance and staff damaged motorcycle with a parking sticker.
Business reply on Google
Thank you, for your 5- star review! β LA Fitness
Incorrect billing information provided regarding membership freeze fees and annualβ¦
Staff provided misleading information regarding membership upgrade and downgrade policies.
unfriendly front desk staff and poorly maintained jacuzzi
Front desk and childcare staff are rude and inattentive.
unprofessional staff, unqualified trainers, and unjustified billing charges
business continued billing after contract expiration and refused to provide refunds
Lack of disinfectant wipes and unsanitary conditions at the gym.
Sales manager was verbally aggressive and disrespectful to a member.
Personal training contract terms were misrepresented during the sign-up process.
Manager displayed unprofessional and confrontational behavior toward a gym member.