LA Fitness

LA Fitness

πŸ‹οΈ Fitness & Gyms Β· 244 E Greenway Pkwy Β· Phoenix

NeverAbsolutely not. I’d never go back, buy again, or use them again.
22

total experiences

5%

replied on google

Most reported issues

AI-classified. Tap a category to filter the experiences below.

Experiences

NeverStaff BehaviorFrom Google Reviews
Jul 28, 2026

Staff member was rude and unprofessional toward a gym member.

NeverStaff BehaviorFrom Google Reviews
Jun 3, 2026

The gym staff and managers are rude and entitled.

NeverStaff BehaviorFrom Google Reviews
May 30, 2026

Staff failed to enforce gym etiquette and acted unprofessionally toward member.

NeverProduct / Service QualityFrom Google Reviews
May 10, 2026

The swimming pool heater is not functioning.

NeverStaff BehaviorFrom Google Reviews
Mar 13, 2026

Staff refused to provide a guest pass for a prospective member.

NeverCleanliness & HygieneFrom Google Reviews
Mar 1, 2026

The swimming pool is unsanitary and poorly maintained.

NeverStaff BehaviorFrom Google Reviews
Dec 21, 2025

unprofessional behavior from staff members at the gym location

NeverBilling & ChargesFrom Google Reviews
Oct 8, 2025

The business continued charging the customer after membership cancellation.

NeverCleanliness & HygieneFrom Google Reviews
Aug 14, 2025

The gym facilities and restrooms are consistently dirty and poorly maintained.

NeverCustomer ServiceFrom Google Reviews
Jul 11, 2025

Poor facility maintenance and staff damaged motorcycle with a parking sticker.

Business reply on Google

Thank you, for your 5- star review! – LA Fitness

NeverBilling & ChargesFrom Google Reviews
Jun 30, 2025

Incorrect billing information provided regarding membership freeze fees and annual…

NeverBilling & ChargesFrom Google Reviews
Feb 13, 2025

Staff provided misleading information regarding membership upgrade and downgrade policies.

NeverStaff BehaviorFrom Google Reviews
Nov 12, 2024

unfriendly front desk staff and poorly maintained jacuzzi

NeverStaff BehaviorFrom Google Reviews
Aug 17, 2024

Front desk and childcare staff are rude and inattentive.

NeverBilling & ChargesFrom Google Reviews
Jul 15, 2024

unprofessional staff, unqualified trainers, and unjustified billing charges

NeverBilling & ChargesFrom Google Reviews
May 30, 2024

business continued billing after contract expiration and refused to provide refunds

NeverCleanliness & HygieneFrom Google Reviews
May 23, 2024

Lack of disinfectant wipes and unsanitary conditions at the gym.

NeverStaff BehaviorFrom Google Reviews
Jan 13, 2024

Sales manager was verbally aggressive and disrespectful to a member.

NeverBilling & ChargesFrom Google Reviews
Jun 7, 2023

Personal training contract terms were misrepresented during the sign-up process.

NeverStaff BehaviorFrom Google Reviews
Feb 10, 2023

Manager displayed unprofessional and confrontational behavior toward a gym member.