Absolutely not. I’d never go back, buy again, or use them again.total experiences
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Most reported issues
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Experiences
Inconsistent contract terms and unprofessional staff communication regarding personal…
staff failed to address members monopolizing the volleyball court
Staff refused to honor guest pass policy listed on the website.
The gym lacks essential cleaning supplies and toilet paper.
gym equipment is frequently damaged and insufficient in quantity
Staff member displayed rude and unprofessional behavior toward a customer.
Staff failed to manage trial class access and provided poor communication.
The gym facility is unsanitary with mold and poor hygiene.
business continues charging for membership despite multiple cancellation requests
staff restricts access to the stretching and training area
Customer charged higher sign-up fee than subsequent promotional offer.
Broken equipment and restricted access to gym areas without prior notice.
Gym equipment is outdated and insufficient for the number of members.
Facility is unsanitary, staff is unprofessional, and membership benefits were…
Front desk staff exhibits unprofessional and rude behavior toward gym members.
Facility has dirty floors, broken hot tub, and missing cleaning supplies.
Staff refused guest passes and denied a refund for poor service.
Staff denied guest pass, refused refund, and exhibited discriminatory behavior.
The gym facility is unsanitary with mold, insects, and poor maintenance.
Gym bag policy and guest restrictions cause customer dissatisfaction.