Meineke Car Care Center
🚗 Auto & Repair · 227 Mt Holly-Huntersville Rd · Charlotte
Absolutely not. I’d never go back, buy again, or use them again.total experiences
replied on google
Most reported issues
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Experiences
Customer charged high fees for unnecessary or unwanted automotive repair services.
Business reply on Google
Scott, we're sorry to hear about your experience. It's concerning that you were quoted $2,200 for repairs and then charged $336 without a resolution for your AC. We never want our customers to feel this way. Please give us a call at (704) 951-4097 so we can discuss this further and work towards making it right.
Staff attempted to sabotage vehicle to force unnecessary repairs.
Business reply on Google
Hi Kadesha, we're sorry to hear you had a negative experience at Meineke Car Care Center. Please call us at (704) 951-4097 so we can make this right.
Improper oil filter installation caused significant oil leak and engine risk.
Business reply on Google
Hi Charlotte, thank you so much for the positive review! We're glad you had a great experience. We're grateful you chose to bring us your business, and if you ever need our services again, we'll be happy to see you.
Inaccurate vehicle diagnosis led to unnecessary and expensive repair costs.
Business reply on Google
We're sorry you had a negative experience with us at Meineke Car Care Center. We never want our customers to leave our store unhappy. Don't hesitate to reach out to us at (704) 951-4097 so that we can work with you to ensure your issue is resolved as soon as possible!
Vehicle repair failed to resolve the original mechanical issue.
Business reply on Google
We're sorry you had a negative experience with us at Meineke Car Care Center. We never want our customers to leave our store unhappy. Don't hesitate to reach out to us at (704) 951-4097 so that we can work with you to ensure your issue is resolved as soon as possible!
failed repairs, incomplete services, and unprofessional staff behavior
Business reply on Google
We're sorry you had a negative experience with us at Meineke Car Care Center, Gaurav. We never want our customers to leave our store unhappy. Don't hesitate to reach out to us at (704) 951-4097 so that we can work with you to ensure your issue is resolved as soon as possible!
Long wait times and charged for damage caused by staff
Business reply on Google
Thanks for your feedback, Aygul. We're sorry to hear you had a negative experience with us at Meineke Car Care Center. Please contact us at (704) 951-4097 so we can work with you to resolve this issue.
Vehicle malfunctioned immediately following an oil change service at the shop.
Business reply on Google
We're sorry you had a negative experience with us at Meineke Car Care Center, Alasia. We never want our customers to leave our store unhappy. Don't hesitate to reach out to us at (704) 951-4097 so that we can work with you to ensure your issue is resolved as soon as possible!
Unnecessary expensive repairs were performed without proper customer authorization.
Business reply on Google
Thank you for your review. We regret that your experience was not satisfactory and understand your frustration. Customer feedback helps us improve our auto repair and maintenance services, and we’d welcome the chance to address this directly. Please contact us at (800) 447-3070 for further assistance.
The business failed to refill vehicle fluids as promised by coupon.
Business reply on Google
Thank you for your feedback. We regret that your experience was disappointing and take concerns like this seriously. Providing quality oil changes, brake service, tire care, and inspections is important to us. Please reach out to us at (800) 447-3070 so we can assist further.
Unauthorized charges added to repair bill without customer consent
The business failed to honor a scheduled oil change appointment.
Business reply on Google
Thanks for your feedback, Jessica. We're sorry to hear you had a negative experience with us at Meineke Car Care Center. Please contact us at (704) 951-4097 so we can work with you to resolve this issue.
Mechanics failed to repair oil leak and worsened the vehicle condition.
Business reply on Google
We're sorry you had a negative experience with us at Meineke Car Care Center. We never want our customers to leave our store unhappy. Don't hesitate to reach out to us at (704) 951-4097 so that we can work with you to ensure your issue is resolved as soon as possible!
Shop performed unnecessary repairs, overcharged for parts, and failed to perform services.
Business reply on Google
We're sorry you had a negative experience with us at Meineke Car Care Center, Snook. We never want our customers to leave our store unhappy. Don't hesitate to reach out to us at (704) 951-4097 so that we can work with you to ensure your issue is resolved as soon as possible!
Customer charged for more labor hours than actually worked
Business reply on Google
Thanks for your feedback, Bridgett. We're sorry to hear you had a negative experience with us at Meineke Car Care Center. Please contact us at (704) 951-4097 so we can work with you to resolve this issue.
mechanics provided incorrect diagnosis and attempted unnecessary expensive repairs
Business reply on Google
We're sorry you had a negative experience with us at Meineke Car Care Center. We never want our customers to leave our store unhappy. Don't hesitate to reach out to us at (704) 951-4097 so that we can work with you to ensure your issue is resolved as soon as possible!
personal items and vehicle parts were stolen during service visits
Business reply on Google
Thanks for your feedback, Licia. We're sorry to hear you had a negative experience with us at Meineke Car Care Center. Please contact us at (704) 951-4097 so we can work with you to resolve this issue.
Shop lost customer property and provided fraudulent, unnecessary repair estimates.
Business reply on Google
Hi, Shane. We strive to always provide a positive experience for our customers at Meineke Car Care Center, and we're sorry we fell short of expectations this time. We want to make sure we address your issue, so please reach out at (704) 951-4097 so we can support you in resolving this issue.
Long wait time and unnecessary upselling of tire replacement services.
Business reply on Google
Thanks for your feedback, Ari. We're sorry to hear you had a negative experience with us at Meineke Car Care Center. Please contact us at (704) 951-4097 so we can work with you to resolve this issue.
Store failed to honor the quoted promotional price for oil change
Business reply on Google
Hi, Donna. We strive to always provide a positive experience for our customers at Meineke Car Care Center, and we're sorry we fell short of expectations this time. We want to make sure we address your issue, so please reach out at (704) 951-4097 so we can support you in resolving this issue.