Absolutely not. I’d never go back, buy again, or use them again.total experiences
replied on google
Most reported issues
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Experiences
The shop attempted to charge for uninstalled parts and excessive labor fees.
Business reply on Google
We sincerely apologize for your experience and any frustration it caused. We understand your time is valuable, and it's disappointing to hear about the issues you faced. Your feedback is important to us, and we will use it to improve our services. Thank you for bringing these concerns to our attention.
The business failed to repair the vehicle after multiple service attempts.
Business reply on Google
Thank you! Please let us know if we can help with anything else.
Overcharged for minor repair and rendered vehicle undrivable
Business reply on Google
Thank you for sharing your experience. We would like to help. Please connect with us at https://www.midas.com/aboutmidas/contactus/tabid/167/default.aspx
Technician damaged oil plug causing engine failure and denied responsibility.
Business reply on Google
We take customer concerns seriously, but after thoroughly reviewing our records, we found no service history or customer profile matching your name or vehicle at our location. Furthermore, your claims appear identical to a prior false complaint we received months ago from a different account. If you truly believe you received service here and have an issue, we encourage you to contact the store directly so we can verify and address it properly. Making false accusations against our staff is not only unfair but also misleading to others who rely on honest reviews. We stand by the integrity of our team and the quality of our work.
Mechanic provided unnecessary repairs and misdiagnosed vehicle issues for profit.
Business reply on Google
Getting you back on the road is important to us. Thank you for your review!
Customer charged for a warranty they were ineligible to receive.
Business reply on Google
Rachel, thank you for sharing your experience. We would like to help. Please connect with us at https://www.midas.com/aboutmidas/contactus/tabid/167/default.aspx
incorrect diagnosis led to unnecessary and expensive engine replacement quote
Business reply on Google
Hello Eon. Thank you for sharing your experience. We would like to help. Please connect with us at https://www.midas.com/aboutmidas/contactus/tabid/167/default.aspx
Technicians failed to identify a dangerous structural rust hole in subframe.
Business reply on Google
We are sorry to hear about your experience, Sharon. We take these matters seriously and would like to address your concerns directly. Please contact us so we can discuss this further and find a resolution. Please provide your contact information at https://www.midas.com/about-midas/contact-us and we'll reach out to see how we can help.
The business provided an excessively high price quote for vehicle parts.
Business reply on Google
Jocelyn, thank you for sharing your experience. We would like to help. Please connect with us at https://www.midas.com/aboutmidas/contactus/tabid/167/default.aspx
Technicians provided an incorrect diagnosis and failed to secure the hood.
Business reply on Google
We're sorry to hear about your experience, Gina. We apologize for the misdiagnosis and the issue with your hood, and appreciate your feedback to help us improve our service. Please contact us directly if you'd like to discuss this further. Please provide your contact information at https://www.midas.com/aboutmidas/contactus/tabid/167/default.aspx and we'll reach out to see how we can help.
Shop failed to perform alignment and left vehicle in dangerous condition.
Business reply on Google
Thank you for sharing your experience, Alycia. We would like to help. Please connect with us at https://www.midas.com/aboutmidas/contactus/tabid/167/default.aspx
Shop threatened to tow vehicle despite prior agreement on storage time.
Technicians failed to perform a thorough physical inspection of the vehicle.
Business reply on Google
Jeff. We sincerely apologize for not meeting your expectations and for the oversight regarding the air intake hose. We appreciate your feedback and will use it to improve our services. We would like to help. Please connect with us at https://www.midas.com/aboutmidas/contactus/tabid/167/default.aspx
Shop installed incorrect and lower quality parts than requested.
Business reply on Google
Thank you for sharing your experience, Danny. We would like to help. Please connect with us at https://www.midas.com/aboutmidas/contactus/tabid/167/default.aspx
Overpriced repair quote compared to competitor pricing
Business reply on Google
Hello Kate. We apologize for the negative experience you had at our tire shop. Thank you for bringing this to our attention; we take your feedback seriously. We would like to help. Please connect with us at https://www.midas.com/aboutmidas/contactus/tabid/167/default.aspx
Business attempted to charge for unnecessary repairs and misrepresented vehicle condition.
Business reply on Google
Thank you for taking a second to leave us this great rating, Terry! We were happy to help, and hope you get nothing but excellent service whenever you visit our store.
employee attempted to overcharge for a battery based on gender
Business reply on Google
Thank you for sharing your experience, Aliece. We would like to help. Please connect with us at https://www.midas.com/aboutmidas/contactus/tabid/167/default.aspx
The business recommended unnecessary vehicle maintenance services.
Business reply on Google
Thank you for sharing your experience, Tulana. We would like to help. Please connect with us at https://www.midas.com/aboutmidas/contactus/tabid/167/default.aspx
The business failed to honor a previously provided price quote.
Business reply on Google
Thank you for sharing your experience, Ariel. We would like to help. Please connect with us at https://www.midas.com/aboutmidas/contactus/tabid/167/default.aspx
Technicians failed to diagnose and repair the vehicle starting issue correctly.
Business reply on Google
Thank you for sharing your experience, Meg. We would like to help. Please connect with us at https://www.midas.com/aboutmidas/contactus/tabid/167/default.aspx