total experiences
replied on google
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clinic failed to diagnose strep throat during initial visit
Business reply on Google
Thank you for bringing this specific situation to our attention. Weโre sorry to hear about your experience and would like to resolve this matter promptly. Please contact our Patient Support team at 1-866-389-2727 directly with more details so we can address your concerns.
Clinic refused service due to previous patient's late arrival.
Business reply on Google
Weโre truly sorry to hear your experience did not meet your expectations. Your feedback is important to us, and weโd like to understand more about what happened. Please reach out to our Patient Support team at 1-866-389-2727 directly so we can address your concerns and improve your experience.
Long wait time and unprofessional staff communication
Business reply on Google
Weโre truly sorry to hear your experience did not meet your expectations. Your feedback is important to us, and weโd like to understand more about what happened. Please reach out to our Patient Support team at 1-866-389-2727 directly so we can address your concerns and improve your experience.
Provider errors caused repeated DMV visits and incorrect medical card details.
Business reply on Google
Thank you for bringing this specific situation to our attention. Weโre sorry to hear about your experience and would like to resolve this matter promptly. Please contact our Patient Support team at 1-866-389-2727 directly with more details so we can address your concerns.
Clinician provided an incorrect diagnosis for the patient's illness.
Appointment canceled due to late arrival and staff ignored the customer
Physician assistant provided poor communication and failed to diagnose the patient.
Clinic staff refused to treat a minor finger injury
walk-in service is unavailable despite claims
Nurse refused to see patient five minutes late for appointment
Patient denied service after long wait due to minor tardiness
Long wait time despite having a scheduled appointment.
Incorrect medication prescribed and unexpected billing received months later.
Pharmacy staff member was rude and yelled at the customer
Nurse practitioner failed to provide necessary insulin prescription for diabetic patient.
The healthcare worker provided incompetent and unprofessional service.
The provider failed to listen to the patient during the visit.
Long wait time despite having a scheduled appointment
inaccurate wait time estimates and long delays at the clinic
Provider was late and failed to communicate vital signs to patient.