MinuteClinic at CVS

MinuteClinic at CVS

๐Ÿฉบ Health & Wellness ยท 10550 W Parmer Ln ยท Austin

NeverAbsolutely not. Iโ€™d never go back, buy again, or use them again.
22

total experiences

18%

replied on google

Most reported issues

AI-classified. Tap a category to filter the experiences below.

Experiences

NeverCustomer ServiceFrom Google Reviews
May 15, 2026

clinic failed to diagnose strep throat during initial visit

Business reply on Google

Thank you for bringing this specific situation to our attention. Weโ€™re sorry to hear about your experience and would like to resolve this matter promptly. Please contact our Patient Support team at 1-866-389-2727 directly with more details so we can address your concerns.

NopeCustomer ServiceFrom Google Reviews
Mar 26, 2026

Clinic refused service due to previous patient's late arrival.

Business reply on Google

Weโ€™re truly sorry to hear your experience did not meet your expectations. Your feedback is important to us, and weโ€™d like to understand more about what happened. Please reach out to our Patient Support team at 1-866-389-2727 directly so we can address your concerns and improve your experience.

NeverWait & DelaysFrom Google Reviews
Mar 23, 2026

Long wait time and unprofessional staff communication

Business reply on Google

Weโ€™re truly sorry to hear your experience did not meet your expectations. Your feedback is important to us, and weโ€™d like to understand more about what happened. Please reach out to our Patient Support team at 1-866-389-2727 directly so we can address your concerns and improve your experience.

NeverCustomer ServiceFrom Google Reviews
Jun 27, 2025

Provider errors caused repeated DMV visits and incorrect medical card details.

Business reply on Google

Thank you for bringing this specific situation to our attention. Weโ€™re sorry to hear about your experience and would like to resolve this matter promptly. Please contact our Patient Support team at 1-866-389-2727 directly with more details so we can address your concerns.

NeverCustomer ServiceFrom Google Reviews
Jan 19, 2025

Clinician provided an incorrect diagnosis for the patient's illness.

NeverCustomer ServiceFrom Google Reviews
Nov 16, 2023

Appointment canceled due to late arrival and staff ignored the customer

NeverCustomer ServiceFrom Google Reviews
Aug 23, 2023

Physician assistant provided poor communication and failed to diagnose the patient.

NeverCustomer ServiceFrom Google Reviews
Jun 4, 2023

Clinic staff refused to treat a minor finger injury

NeverCustomer ServiceFrom Google Reviews
May 11, 2023

walk-in service is unavailable despite claims

NeverCustomer ServiceFrom Google Reviews
Apr 11, 2023

Nurse refused to see patient five minutes late for appointment

NeverCustomer ServiceFrom Google Reviews
Sep 8, 2022

Patient denied service after long wait due to minor tardiness

NeverWait & DelaysFrom Google Reviews
Jul 23, 2022

Long wait time despite having a scheduled appointment.

NeverBilling & ChargesFrom Google Reviews
Sep 14, 2021

Incorrect medication prescribed and unexpected billing received months later.

NeverStaff BehaviorFrom Google Reviews
Nov 4, 2020

Pharmacy staff member was rude and yelled at the customer

NeverCustomer ServiceFrom Google Reviews
Mar 6, 2020

Nurse practitioner failed to provide necessary insulin prescription for diabetic patient.

NeverCustomer ServiceFrom Google Reviews
Mar 6, 2020

The healthcare worker provided incompetent and unprofessional service.

NeverCustomer ServiceFrom Google Reviews
Feb 15, 2020

The provider failed to listen to the patient during the visit.

NeverWait & DelaysFrom Google Reviews
Jan 17, 2020

Long wait time despite having a scheduled appointment

NeverWait & DelaysFrom Google Reviews
Mar 29, 2019

inaccurate wait time estimates and long delays at the clinic

NeverStaff BehaviorFrom Google Reviews
Dec 22, 2018

Provider was late and failed to communicate vital signs to patient.