Absolutely not. I’d never go back, buy again, or use them again.total experiences
replied on google
Most reported issues
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Experiences
Staff refused to perform a basic medical assessment for knee pain.
Business reply on Google
We’re truly sorry to hear your experience did not meet your expectations. Your feedback is important to us, and we’d like to understand more about what happened. Please reach out to our Patient Support team at 1-866-389-2727 directly so we can address your concerns and improve your experience.
Waitlist system fails to guarantee appointments for patients
Business reply on Google
We’re truly sorry to hear your experience did not meet your expectations. Your feedback is important to us, and we’d like to understand more about what happened. Please reach out to our Patient Support team at 1-866-389-2727 directly so we can address your concerns and improve your experience.
Clinic appointment failed to provide the scheduled medical service on-site
Business reply on Google
Thank you for bringing this specific situation to our attention. We’re sorry to hear about your experience and would like to resolve this matter promptly. Please contact our Patient Support team at 1-866-389-2727 directly with more details so we can address your concerns.
Charged for unauthorized test and lack of customer service follow up
Business reply on Google
We’re sorry to hear that your experience didn’t meet your expectations. Your feedback is important to us, and we’d like to understand more about what happened. Please reach out to our Patient Support team at 1-866-389-2727 so we can assist you further.
Inadequate medical diagnosis and excessive fees for poor service.
Business reply on Google
Thank you for sharing your experience with us. We’re sorry to hear that it didn’t meet your expectations. Your detailed feedback is important, and we want to ensure we address your concerns. Please reach out to our Customer Relations team so we can assist you directly. CR Contact Information: https://www.cvs.com/retail/help/help_contact_us
Nurse could not provide pricing information for bloodwork services.
Business reply on Google
We’re truly sorry to hear your experience did not meet your expectations. Your feedback is important to us, and we’d like to understand more about what happened. Please reach out to our Customer Relations team directly so we can address your concerns and improve your experience. CR Contact Information: https://www.cvs.com/retail/help/help_contact_us
Appointment cancelled without notice due to caregiver emergency
practitioners refuse to perform basic medical procedures and refer patients elsewhere
excessive wait times for walk-in patients
Clinic performed and billed for an unauthorized medical test.
Customer charged for a medical consultation that provided no actual service.
Staff failed to send prescriptions and are unresponsive to phone calls.
Staff member was rude and refused service to a sick patient.
Clinic failed to diagnose condition and pharmacy could not locate records
The clinic attempted to overcharge for services and medication.
walk-in patient was seen before scheduled appointment
Staff member was rude and failed to diagnose the flu correctly.
Clinic closed early and refused service despite posted operating hours.
Staff refused to see patient after long wait and lied
Nurse provided poor care and exhibited discriminatory behavior toward a child.