Absolutely not. I’d never go back, buy again, or use them again.total experiences
replied on google
Most reported issues
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Experiences
App account verification failure and excessive wait times for walk-in service.
Business reply on Google
Thank you for bringing this specific situation to our attention. We’re sorry to hear about your experience and would like to resolve this matter promptly. Please contact our Patient Support team at 1-866-389-2727 directly with more details so we can address your concerns.
clinic cancelled appointment without reason shortly before scheduled time
Business reply on Google
Thank you for sharing your experience with us. We’re sorry to hear that it didn’t meet your expectations. Your detailed feedback is important, and we want to ensure we address your concerns. Please reach out to our Patient Support team at 1-866-389-2727 so we can assist you directly.
Inaccurate appointment availability and poor communication from clinic staff.
Business reply on Google
Thank you for bringing this specific situation to our attention. We’re sorry to hear about your experience and would like to resolve this matter promptly. Please contact our Patient Support team at 1-866-389-2727 directly with more details so we can address your concerns.
Clinic staff left early and failed to honor scheduled appointment
Business reply on Google
Thank you for bringing this specific situation to our attention. We’re sorry to hear about your experience and would like to resolve this matter promptly. Please contact our Patient Support team at 1-866-389-2727 directly with more details so we can address your concerns.
Doctor left early and clinic staff failed to honor scheduled appointment
Business reply on Google
We’re truly sorry to hear your experience did not meet your expectations. Your feedback is important to us, and we’d like to understand more about what happened. Please reach out to our Patient Support team at 1-866-389-2727 directly so we can address your concerns and improve your experience.
The clinic charged an unauthorized amount and refused a refund.
Business reply on Google
Thank you for bringing this to our attention. Please contact our team at 1-866-389-2727 so we can assist you directly.
Nurse practitioner was rude and impatient during the visit.
Nurse failed to diagnose sinus infection and dismissed patient concerns.
Nurse practitioner was rude regarding insurance coverage verification
Patient overcharged for a visit that provided no medical treatment.
Charged seventy-nine dollars for a consultation that provided no medical assistance.
Excessive wait times for scheduled appointments at the clinic
Clinic refused to provide antibiotics without a follow-up appointment and fee.
confusing scheduling process and lack of front desk assistance
inadequate physical exams and lack of post-visit communication
Delayed COVID-19 test results and lack of communication from staff.
Excessive wait time for a simple medical test.
Clinic charged for a visit without providing medical treatment.
Inaccurate kiosk wait time estimates lead to long delays.
Lack of front desk staff and incomplete pricing information