total experiences
replied on google
AI-classified. Tap a category to filter the experiences below.
Nurse practitioner misdiagnosed sinus infection leading to hospitalization
Business reply on Google
Thank you for bringing this to our attention. Please contact our team at 1-866-389-2727 so we can assist you directly.
Patient charged again for follow-up visit after initial medication failed.
Business reply on Google
We’re sorry to hear that your experience didn’t meet your expectations. Your feedback is important to us, and we’d like to understand more about what happened. Please reach out to our Customer Relations team so we can assist you further. CR Contact Information: https://www.cvs.com/retail/help/help_contact_us
Patient charged for unnecessary medical tests at MinuteClinic.
Staff member refused medical service to a sick child.
Business reply on Google
Thank you for sharing your experience with us. We’re sorry to hear that it didn’t meet your expectations. Your detailed feedback is important, and we want to ensure we address your concerns. Please reach out to our Customer Relations team so we can assist you directly. CR Contact Information: https://www.cvs.com/retail/help/help_contact_us
Patient received an erroneous bill for an unperformed medical service.
Clinic staff unable to perform necessary wound suturing
Long wait times and lack of diagnostic testing services.
The patient experienced an excessive wait time at the clinic.
Excessive wait time despite having a scheduled appointment
Inaccurate rapid strep tests delay necessary medical treatment for patients.
Customer charged ninety dollars for ineffective medical advice and treatment.