Absolutely not. I’d never go back, buy again, or use them again.total experiences
replied on google
Most reported issues
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Experiences
Staff refused to see patient and ignored them while waiting.
Business reply on Google
We’re truly sorry to hear your experience did not meet your expectations. Your feedback is important to us, and we’d like to understand more about what happened. Please reach out to our Patient Support team at 1-866-389-2727 directly so we can address your concerns and improve your experience.
staff dismissed pain levels and incorrectly charged a co-pay
Clinic refused to treat patient due to potential Covid symptoms
Clinic refused walk-in service before the posted closing time.
Long wait for scheduled test due to staff tardiness
The nurse was rude and impatient with a child.
Staff failed to process insurance and attempted to repeat medical procedure.
excessive wait time and unprofessional staff behavior
Excessive wait times and inability to cancel appointment via digital channels
Excessive wait time for a scheduled clinic appointment
long wait times and perceived lack of personalized medical care
Long wait times and inability to schedule appointments online.
Patient experienced a long wait despite having a scheduled appointment.
staff ignored appointment priority and bypassed customer in the queue
Excessive wait time despite using the online check-in system.
Long wait times despite having a scheduled appointment
Staff refused service and acted unprofessionally near closing time.
Provider refused to prescribe the requested dosage for a UTI.