Next Level Urgent Care - Alamo Heights

Business reply on Google

Thank you for taking the time to share your experience. We’re sorry to hear that you left your visit feeling dismissed and frustrated. We appreciate your feedback regarding the communication you received. We will use it as an opportunity to reinforce the importance of compassionate, direct communication with our patients, even when we are unable to provide the specific care they are seeking. We’re sorry that your experience did not reflect the level of care and communication you expected from us.

Business reply on Google

Thank you for your feedback. We regret that your visit did not reflect the high standards we set for our care and service. We would appreciate the chance to learn more. Please email us at [email protected] with the patient name and date of birth. We value your input and hope to regain your trust.

Business reply on Google

We’re very sorry to hear about your experience and appreciate you bringing it to our attention. We’d like to learn more so we can address your concerns. Please email us at [email protected] with the patient name and date of birth so we can look into this further. Thank you for giving us the opportunity to improve.

Business reply on Google

We never want anyone to feel let down by our care. If there’s anything we can do to help resolve what happened, please reach out to our team at [email protected] or 281-783-8162.

Business reply on Google

Thanks for your honest feedback. While we’re glad we could help in some ways, we’d really like to understand how we can improve. Please contact us at [email protected] or give us a call at 281-783-8162—we’re listening.

Business reply on Google

Ms. Cedillo, We’re genuinely sorry to hear about your disappointing experience with Next Level Urgent Care. Your 1-star review is concerning, and we want to address your concerns. Please share more details with us by emailing [email protected] or calling 281-783-8162. We’re committed to understanding and rectifying the issues you faced.

Business reply on Google

Thank you for bringing your concerns to our attention through your 1-star review. We apologize for any shortcomings in your experience. To better understand your specific issues and work towards improvement, please contact us at [email protected] or call 281-783-8162. Your feedback is crucial to us.

Business reply on Google

Thank you for bringing your concerns to our attention through your 1-star review. We apologize for any shortcomings in your experience. To better understand your specific issues and work towards improvement, please contact us at [email protected] or call 281-783-8162. Your feedback is crucial to us.

Business reply on Google

We’re genuinely sorry to hear about your disappointing experience with Next Level Urgent Care. Your 1-star review is concerning, and we want to address your concerns. Please share more details with us by emailing [email protected] or calling 281-783-8162. We’re committed to understanding and rectifying the issues you faced

Business reply on Google

Thank you for taking the time to provide feedback through your 2-star review. We’re sorry that your experience didn’t meet your expectations. To better understand your specific concerns and address them, please email us at [email protected] or call us at 281-783-8162. We are committed to improving our services based on your input.

Business reply on Google

Mr. Rios, We are very sorry we were unable meet your expectations, unfortunately are unable to locate a PRIME patient by your name. Please email [email protected] so we can further research your issue. Thank you for your time. We hope to hear from you soon.