Absolutely not. I’d never go back, buy again, or use them again.total experiences
replied on google
Most reported issues
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Experiences
Excessive sales calls and aggressive staff behavior during initial sign up.
Business reply on Google
Hi Sidney, While we always strive to provide a best-in-class experience for our members and guests, we know that there are always opportunities to improve. We appreciate the feedback and look forward to diving into this and making sure we are looking into how we can get better. If you wouldn’t mind sharing this concern, in detail, with our management team, we would love the opportunity to try and make this right. The best contact information is [email protected]. Thanks again for the feedback and we look forward to seeing you back under the orange lights soon!
Incorrect no-show fees and hidden cancellation policies during account freeze.
Business reply on Google
Thank you for taking the time to bring this to our attention. Our studio team is aware and we apologize for your negative experience.
inaccurate billing practices and overcrowding at the fitness studio
Customer charged for an extra month after cancelling membership