Between really bad and never again.total experiences
replied on google
Most reported issues
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Experiences
Staff refused to process flat rate USPS mail shipments
Business reply on Google
Lisa, thank you for stopping in. We appreciate the opportunity that you gave us and apologize that we could not be of assistance or meet your needs. As we discussed, there are certain services that we can't offer in-store and unfortunately this was the case with your requests. We do offer USPS options, but can't offer USPS flat-rate shipping rates at our counter. We hope that you will give us another chance when you need shipping services.
Staff member was rude and unhelpful regarding a return inquiry.
Business reply on Google
We are sorry you didn't receive the service you expected. Returning items are very specific to locations listed in the instructions provided by the retailers. We cannot accomodate many of the returns presented at this location if shipping labels are not available. Our apologies for not being able to accomodate your request or being able to provide the service you were needing.
Customer was left on hold for over thirty minutes without assistance.