total experiences
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Gym layout changes cause discomfort and lack of privacy for members.
The gym does not offer 24-hour weekday access.
Staff requested identification and a photo for gym membership access.
Staff denied entry due to lack of physical identification.
broken and unhygienic shower facilities with unhelpful staff
gym is dirty with empty dispensers and machines covered in sweat
Overcrowding prevents paying members from using gym equipment.
Staff member refused to assist customer because he was clocked out.
Difficulty canceling membership and lack of manager follow-up.
Restrooms and showers have been inoperable for one week.
Staff member interrupted workout and forced customer to leave
customer denied refund after immediate account cancellation