total experiences
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Branch failed to notify customer when requested debit card arrived
ATM failed to dispense cash but deducted funds from account
Staff member questioned customer about cash withdrawal usage
Customer unable to receive credit card or verify potential fraudulent activity
The bank teller provided poor customer service at this location.
Staff ignored customer and caused a one hour wait for service.
Bank charged incorrect fees and engaged in fraudulent credit card activity.
Bank associate refused to waive account opening requirements for existing customer.
Staff failed to assist with a missing paycheck deposit issue.
Staff member refused entry and acted rudely before closing time.