Absolutely not. I’d never go back, buy again, or use them again.total experiences
replied on google
Most reported issues
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Experiences
Bank teller displayed unprofessional behavior and failed to count cash properly.
Business reply on Google
Hi Deanna. This is certainly not the experience we want you to have when visiting our branch. We have made sure to pass along your concern internally for review. If you have any other information you would like to provide, you may privately message us on either Facebook or X @PNCBank_Help. We’ll follow up with you there. Thank you for your feedback. -YV
Customer left after waiting sixteen minutes without being acknowledged for appointment
Teller refused to provide drive-thru service to a disabled customer.
Teller failed to ask for preferred bill denominations during withdrawal
Bank staff provided incorrect information regarding check deposits and fees.
Bank employee exhibited rude and unprofessional behavior toward a customer.
Bank manager provided dismissive service and inconsistent identification requirements
Bank employee displayed rude and unprofessional behavior toward a customer.
ATM retained debit card and staff provided poor customer service
Long wait times due to understaffing and closed drive-thru windows.
Excessive wait times and poor service at the bank branch.
Bank failed to close a deceased father's account for eight months.
excessive hold times and repeated call disconnections
The staff provided an unpleasant customer service experience.
ATM at this location is frequently disabled or fails to dispense cash
excessive wait times due to limited teller staffing
The drive-thru service at this bank location is extremely slow.
Excessive overdraft fees and monthly maintenance charges applied to account.
ATM system failure caused an incomplete transaction and incorrect balance