Absolutely not. I’d never go back, buy again, or use them again.total experiences
replied on google
Most reported issues
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Experiences
Bank staff created difficulties when attempting to cash a check.
Business reply on Google
Hi Kenneth. We appreciate your feedback and have passed it along to our team. This is certainly not how we want you to feel when cashing a check. There is the option to privately message us on either Facebook or X @PNCBank_Help should you like to share additional information about what happened. We’ll follow up with you there. Thank you. -YV
The bank fails to answer phones or address customer concerns.
Business reply on Google
Hello, Audra. We greatly value your business and have made sure to forward this internally. If you have any additional questions or concerns, please message us privately on Facebook or X @PNCBank_Help. -LA
Bank tellers are rude and unprofessional.
Business reply on Google
Hi there. We’d like to discuss this with you directly. Please message us privately on our customer service channels, either Facebook or X (formerly Twitter) @PNCBank_Help. We’ll follow up with you there. Thank you. -KC
Bank staff member was disrespectful and rude to customers.
Staff refused to assist with withdrawal and provided poor customer service.
Bank staff refused to open a new checking account for customer.
Staff refused to assist customer after a long wait time.
Increased bank charges and inability to reach customer service by phone.
Long wait times and inability to open an account on-site.
Bank failed to manage account access and payment processing correctly
Staff member was unprofessional and distracted during a loan consultation.
The bank staff exhibit poor work ethic and unprofessional attitudes.
The local branch provides poor customer service compared to other locations.
Staff provided unhelpful directions and failed to return manager calls.
ATM malfunctions and failure to process customer deposits