Absolutely not. I’d never go back, buy again, or use them again.total experiences
replied on google
Most reported issues
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Experiences
Inconsistent business customer service policies across different bank branches.
Business reply on Google
Good afternoon, Lakeisha. It's important to receive consistent service when visiting any local branch, and we'd like to review this matter further with you. Please send us a follow-up message regarding your experience on either Facebook, or through X @PNCBank_Help. We look forward to hearing from you, and we appreciate your patience. -JM
The bank tellers and manager lack professional experience and quality service.
Staff members are ill-informed and lack general knowledge.
Bank policies cause unresolved issues and ineffective call center support.
Difficulty completing simple banking tasks
Branch closes earlier than the posted operating hours
Branch closed earlier than the posted operating hours
Bank branch operating hours do not match posted information.
Staff failed to acknowledge customers and caused excessive wait times.