Absolutely not. I’d never go back, buy again, or use them again.total experiences
replied on google
Most reported issues
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Experiences
The ATM at the bank location was not functioning.
Business reply on Google
We understand the importance of completing transactions at the ATM, and appreciate the time taken to provide this feedback, Aaron. Please be assured the details have been shared internally. -TS
The bank charges a high percentage fee to cash checks.
Business reply on Google
Hi there. We’d like the opportunity to discuss this with you further. Please message us privately on our customer service channels, either Facebook or X (formerly Twitter) @PNCBank_Help Thank you. -KC
ATM malfunctions and staff provide poor service at the drive-thru.
Business reply on Google
Hi Daniel. This is not the experience we would like for you to have. We have made sure to document your feedback and pass it along internally. For additional assistance, please send us a Private or Direct Message on Facebook or X (formerly Twitter) at PNCBank_Help. Thank you. -KC
Delayed payment processing and debit card delivery caused overdraft fees.
The customer experience manager displayed a passive judgmental attitude.
Bank teller failed to deposit the full amount of cash provided
Bank refused to refund money stolen through fraudulent ACH transaction