PostalAnnex

PostalAnnex

πŸ“¦ Shipping & Delivery Β· 123 E San Carlos St Β· San Jose

NeverAbsolutely not. I’d never go back, buy again, or use them again.
22

total experiences

0%

replied on google

Most reported issues

AI-classified. Tap a category to filter the experiences below.

Experiences

NeverStaff BehaviorFrom Google Reviews
Jun 26, 2026

staff ignored customer to talk among themselves

NeverBilling & ChargesFrom Google Reviews
May 14, 2025

Overpriced shipping and stamp fees charged by the store

NeverCustomer ServiceFrom Google Reviews
Oct 1, 2024

Employee was unhelpful regarding wait times and phone line availability.

NeverCustomer ServiceFrom Google Reviews
Jun 22, 2024

Staff refused to locate lost packages and exhibited aggressive behavior.

NeverBilling & ChargesFrom Google Reviews
Apr 23, 2024

Business requires cash payments and charges fees for USPS drop-offs.

NeverCustomer ServiceFrom Google Reviews
Feb 29, 2024

Staff ignored customer for personal call and charged high printing fees.

NeverBilling & ChargesFrom Google Reviews
Apr 25, 2023

Business quoted inconsistent pricing and refused to provide a fee breakdown.

NeverBilling & ChargesFrom Google Reviews
Aug 29, 2022

staff attempted to overcharge for services and exhibited rude behavior

NeverCustomer ServiceFrom Google Reviews
Aug 6, 2022

The business operating hours are incompatible with the customer's work schedule.

NeverBilling & ChargesFrom Google Reviews
Feb 10, 2022

The business increased mailbox rental rates by two hundred percent.

NeverCustomer ServiceFrom Google Reviews
Feb 8, 2022

Staff provided incorrect passport photos and refused to assist with printing.

NeverCustomer ServiceFrom Google Reviews
Jul 31, 2021

Employee damaged customer drawings and refused to provide compensation or assistance

NeverCustomer ServiceFrom Google Reviews
May 15, 2021

Fingerprints were smudged and the service was overpriced

NeverStaff BehaviorFrom Google Reviews
Mar 22, 2021

Customer was harassed and followed by staff members.

NeverStaff BehaviorFrom Google Reviews
Feb 26, 2021

Staff was verbally aggressive and attempted to overcharge for shipping services.

NeverStaff BehaviorFrom Google Reviews
Dec 17, 2020

Staff member was rude and distracted by a cell phone.

NeverDelivery & ShippingFrom Google Reviews
Nov 30, 2020

Package dropped off two weeks ago is not in the system

NeverStaff BehaviorFrom Google Reviews
Nov 14, 2020

Staff member was rude and prices are higher than official services.

NeverBilling & ChargesFrom Google Reviews
Nov 5, 2020

Business imposed undisclosed fees and overcharged for mailbox renewal services.

NeverStaff BehaviorFrom Google Reviews
Oct 13, 2020

Staff was rude and overcharged for postage while ignoring the customer.