Providence Bank & Trust
💳 Finance & Insurance · 7949 S Cottage Grove Ave · Chicago
Between really bad and never again.total experiences
replied on google
Most reported issues
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Experiences
The bank teller was rude and unprofessional during the service visit.
Business reply on Google
Our team takes great pride in providing the best experience possible for our customers and partnering with the members of the communities we serve. We’re a local community bank and strive to always deliver more than is expected. We appreciate your feedback and continue to grow from the feedback we receive from our community.
The bank ATMs are frequently out of service.
Business reply on Google
Thank you for providing feedback to us regarding our ATMs. We can understand your frustration. Over the past few months and through the next few upcoming months we are making major improvements and remodeling the Chatham branch. We ask for your patience and understanding as we move along in the process. You may contact our Customer Care Center at 888-923-5664 if you have any additional questions or concerns.
High employee turnover at the drive-in branch.
Business reply on Google
We appreciate your feedback. Our employees at both locations are long time community members and strive to deliver more than is expected, no matter which location you visit. We look forward to serving you again soon. Thank you for being a customer!