Absolutely not. I’d never go back, buy again, or use them again.total experiences
replied on google
Most reported issues
AI-classified. Tap a category to filter the experiences below.
Experiences
The company lacks flexible billing and personalized customer service.
business changed unit locks without notification or compensation
Business reply on Google
Thank you for letting us know about your recent visit.
Inadequate climate control and unexpected rate increases for storage units.
Storage unit was insecure and items were stolen due to negligence
Frequent unit break-ins and unauthorized rent increases at storage facility.
Broken lock prevents access to storage unit with no immediate resolution
Unit was broken into and management failed to notify the customer
Storage unit broken into due to lack of security measures
Storage units were burglarized and rental rates increased significantly without notice.
Management cancelled lease and withheld refund following a domestic violence incident.
Storage unit price increases and auction of personal property
Business refuses to honor rental agreement refund policy and phone support.
Significant and frequent monthly rental rate increases for storage unit.
Facility cut locks and charged fees before the actual due date.
significant rent increase shortly after move in
unauthorized lock on unit and poor facility maintenance
Unexpected rate increases and insufficient facility equipment and restroom access.
inaccurate online pricing and failure to provide reserved climate controlled unit
significant and unexpected increase in monthly storage rental fees
Excessive late fee charged and rude management interaction.