Absolutely not. I’d never go back, buy again, or use them again.total experiences
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Most reported issues
AI-classified. Tap a category to filter the experiences below.
Experiences
Rude staff and safety concerns regarding unauthorized individuals living in units.
Unauthorized individuals are living inside storage units
Rat infestation in storage unit caused damage to stored belongings.
Hidden fees, poor unit accessibility, and lack of cleanliness.
Staff neglect and retaliatory eviction with false accusations of misconduct.
Storage units have unrepaired damage.
facility locked customer out of their unit without prior notice
Reserved storage unit was unavailable and price was increased
Rodent infestation at the storage facility caused damage to stored items.
The storage facility has a severe rat infestation damaging stored property.
Rodent infestation and mold caused extensive damage to stored personal property.
customer denied access to storage unit due to unannounced code change
customer unable to contact staff or reach anyone at the location
business requires in-person account closure for customers who have moved away
customer unable to access storage unit after moving in
Manager locked customer inside the storage facility after closing time.