Absolutely not. I’d never go back, buy again, or use them again.total experiences
replied on google
Most reported issues
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Experiences
Staff member was rude and appeared to be under the influence.
The storage facility alarm system is frequently triggering.
The facility alarm sounds throughout the night disturbing local residents.
The storage facility exit gate has been broken for months.
Constant loud beeping noise at the facility is disruptive.
Business reply on Google
Star, thank you for bringing this matter to our attention.
Staff are unavailable by phone and absent from the office.
Business reply on Google
Hi Daejanay, we’d love to help! Please visit publicstorage.com and click the ‘Ask Us’ button on the lower right corner to connect with a Virtual Property Manager.
Storage unit broken into and lack of security measures provided
Staff member was not wearing a face mask.
Hidden fees and poor customer service regarding access issues.
Unit had pest infestation, water leaks, and unexpected price increases.
Personal property was stolen from a storage unit