Absolutely not. I’d never go back, buy again, or use them again.total experiences
replied on google
Most reported issues
AI-classified. Tap a category to filter the experiences below.
Experiences
Facility has maintenance issues, poor communication, and unexpected price increases.
Storage unit infested with vermin causing damage to personal property.
facility has severe rodent infestation and unhelpful staff
Facility has rodent infestation, security issues, and unexpected price increases.
Rat infestation and suspected employee theft at storage facility
Unit had rodent infestation and poor facility maintenance
rodent infestation caused significant damage to stored personal property
facility has rat infestation and unexpected monthly rate increases
The storage facility has rodent infestations and structural disrepair.
Rat infestation in storage unit caused damage to personal property.
Business reply on Google
It is discouraging to learn of your experience with us. Your feedback helps us improve.
rodent infestation and facility damage causing property destruction
Facility has rodent infestation, poor staffing, and unsanitary storage conditions.
rat infestation caused property damage and poor management responsiveness
Business reply on Google
Colin, thanks for bringing this matter to our attention. Your feedback helps us improve and will be reviewed by the team here.
storage facility has a severe rodent infestation and excessive rent increases
Business reply on Google
Hi Alexandria, we regret to hear that you had this experience with us and will work to improve.
rat infestation caused damage to stored personal property
Facility failed to honor reserved unit size and price
Storage unit was broken into and belongings were stolen.
Staff repeatedly altered reservation dates without customer authorization.
Unexpected twenty-five percent increase in monthly storage rental fees.
Broken facility doors and security concerns regarding unauthorized individuals on…