Absolutely not. I’d never go back, buy again, or use them again.total experiences
replied on google
Most reported issues
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Experiences
Unexpected rent increase shortly after starting the rental agreement.
Stored property destroyed by rat infestation and inadequate insurance coverage
Unexpected rent increase and leaking storage unit
Business reply on Google
Carol - Falling short of meeting your expectations is not to the standards we strive to achieve. Thank you for providing this information so we can improve upon our services.
Storage unit was broken into due to lack of security
Business reply on Google
Hello, Thanks for bringing this matter to our attention. Your feedback helps us improve and will be reviewed by the team here.
Existing customers face significant price increases compared to new customer promotions.
Business reply on Google
Hi Dusty, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one and will share this with the management there.
Staff is unavailable in the office and unreachable by phone.
Business reply on Google
Hi, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one and will share this with the management there.
Staff failed to arrive for scheduled property management assistance.
Business reply on Google
Hi, thank you again for taking the time to reach out to us and share your concern, which we will forward to the team.
The business failed to issue a refund after a long delay.
Business reply on Google
Hi, we're happy you found our staff to be so supportive during your experience here. Thank you. We hope you have a great day.
Storage unit burglarized with inadequate security and unresponsive insurance claims…
Business failed to honor advertised online pricing for storage unit.
Business is charging for an empty storage unit after move out.
Storage unit was found covered in mouse droppings.
lack of security and denial of insurance claims for unit break-ins